Troubleshoot sync
Work through common account, connection, and stale-data issues.
All platforms Account required
Try these checks
- 1
Confirm that the device has a working connection.
- 2
Verify that FLEX shows the expected signed-in email, not Guest Mode.
- 3
Open Profile and select the sync or Retry action beside your profile name.
- 4
Leave the app open briefly so queued changes can finish.
- 5
Refresh or reopen FLEX, then check the item again.
- 6
Export a backup before deleting local data or reinstalling.
If the issue continues
Use Report a Bug from the signed-in Profile and describe which device contains the newest correct data. Attach screenshots if they help. You can also contact DuffyAdams55@gmail.com.