Manage or cancel a subscription
Stop renewal through the provider that created the subscription.
All platforms Account required
Open subscription management
- 1
Open Profile and select FLEX Pro.
- 2
Choose Manage Subscription or Cancel Subscription.
- 3
Confirm that you want to continue to the payment provider.
- 4
Finish the change with Apple or the web provider.
After cancellation
Canceling stops the next renewal. Pro access normally continues through the end of the already-paid billing period. Deleting the FLEX account does not cancel renewal.
If access looks wrong
- Confirm the expected FLEX account is signed in.
- Use Restore Purchases where available.
- Check the subscription status with the original provider.
- Reconnect and reopen FLEX so entitlement status can refresh.
- Contact DuffyAdams55@gmail.com with the account email and platform, but never send a full payment-card number.